ColgateStore.com Help Desk

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ColgateStore.com Help Desk

FAQ's

Hours of Operation
Ordering Problems
PayPal
Sales Tax
Pop-Ups

Ordering
Payments
Security Code/CVV
Problems with Site
Browser

Hours of Operation: Live, Telephone Support & Ordering is available from ColgateStore.com, Monday through Friday, 8:30 AM through 6:00 PM EST. Please feel free to contact us with any questions or requests you may have; our reps will be happy to assist you.

Ordering: We offer 2 easy ways to place an order...

Online: Right here @ ColgateStore.com
Phone: Call 1-800-256-0087

Ordering Problems: Having trouble placing an order online? No problem. We have Live Telephone Support & Order Processing available Monday through Friday 8:30 AM through 6:00 PM EST. Please feel free to call us toll-free at 1-800-256-0087 with any questions or requests you may have; our reps will be happy to assist you.

Payments:

Visa, MasterCard, Discover, Diners Club, JCB, enRoute and PayPal are accepted at Teebop.com for all purchases. We are sorry, but checks and money orders are not being accepted at this time and, if received, will be returned to sender.

Through our partner Teebop.com's account, allows our customers to pay for orders using PayPal. Instead of using our payment processor, customers simply log into their existing PayPal accounts and complete their transaction. Non-PayPal members may also use this option to enroll with PayPal or simply use their payment form and pay with their Visa, MasterCard, Discover, or American Express accounts. When complete customers will return to Teebop and receive an order number. Teebop.com is a PayPal Verified Merchant.

Customers paying by credit card will be charged from TEEBOPCOM 800-667-4860. We ask you to keep in mind that you are buying from a retailer, not the manufacturer. More Info...

Security Code/CVV: For your safety and security, our card processing server requires that you enter your card verification number, if one is available. The verification number is a 3 or 4 digit number printed on your card. The CVV (Security) code can only be found on the card itself and nowhere else, not even on associated credit card statements. This means that the person requesting the transaction must have (or have had) the card in their hands.

Requiring that a card transaction be validated with the CVV code provides good protection against fraudulent use of a card number that has been obtained without permission or that has simply been guessed. It protects you against other people trying to use your card number fraudulently.

Click Here to find the Security Code on your card.

Sales Tax: ColgateStore.com applies 7% Sales Tax to orders placed within the State of New Jersey. As per New Jersey regulations, delivery charges for taxable goods are also subject to the 7% Sales Tax. More Info...

Problems with Site: Please report any site processing errors to our site administrator at webmaster@ColgateStore.com. For all other questions, comments, and inquiries, please refer to our Contact Us Page and select the proper recipient.

Pop-Ups & Pop-Up Blockers: To our customers using pop-up blockers: Please disable your pop-up blockers while shopping. Our software utilizes pop-up windows to alert our customers of inventory levels, to display specials, and to display important messages. With a pop-up blocker enabled, a customer would never see these important notices and may get the impression that they are are clicking on a dead link. If you have any questions regarding this matter, please don't hesitate to contact our webmaster.

Browser: Teebop.com is Mozilla Firefox and Microsoft Internet Explorer compatible.

Our store has been optimized for use with Mozilla Firefox and Internet Explorer Version 5.5 and above. If you are using any other browser, you may not be able to experience all of the features of this store.

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